Get in Touch
Have questions about our B2B marketplace? Need help with your account? We're here to help you succeed in your business.
Contact Information
support@factorypic.com
sales@factorypic.com
Phone
+91-9740-706890
Address
Factorypic B2B Marketplace
Business District
Delhi 110001
India
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Quick Help
General Inquiries
Questions about our platform
Account Support
Help with your account
Technical Support
Technical issues and bugs
Sales Inquiries
Partnership and sales
Contact Us
Have a question or need help? Send us a message and we'll respond within 24 hours.
Frequently Asked Questions
How do I get started on the platform?
Simply register for an account, verify your email, and complete your profile. You can then start listing products or browsing our marketplace.
What are the fees for using the platform?
We offer competitive pricing with transparent fees. Contact our sales team for detailed pricing information based on your business needs.
How do I verify my business?
We have a comprehensive verification process that includes document verification, business registration checks, and quality assessments.
Is there customer support available?
Yes! We provide 24/7 customer support through multiple channels including email, phone, and live chat. Our team is always ready to help.